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What is babelforce Non-programmers can manage any integrated communications business with babelforce, a worldwide communications automation platform. Where conversations and discussions meet other technologies, users may develop and manage practically any business process. It allows people in charge of customer engagement strategy to swiftly deploy the multi-system services they require without the need for long internal IT projects. babelforce features built on a proven telecommunications infrastructure that processes hundreds of millions of transactions every month. More than 40 tier-one carriers and 300 telecommunications service providers have been merged. Local data centers throughout the globe, including the United States and Canada, Latin America, Europe, the Middle East, and the Asia Pacific, provide babelforce services. Babelforce's integration platform contains integrators and pre-built connections for CRM, ticketing, BI, ERP, Workforce Management, and many sorts o

What is Alphachat AlphaChat is a type of conversational artificial intelligence platform that enables banks, telecommunications corporations, e-commerce companies, and other enterprises to connect with clients using virtual assistants. Individual agents may be allocated to client support requests, context-specific replies can be created, and team members' access can be restricted based on their responsibilities. Businesses may build virtual assistants using AlphaChat and prioritize chatbot requests for transmission to agents based on capabilities, URLs, and subjects. The technology may let supervisors learn about average response times, chatbot accuracy and solution rates, and total message traffic. Agents may be added and removed as required, and support tickets can be tracked. Pricing for AlphaChat is determined by request, and assistance is provided by live chat, phone, and email. Conversational AI: AlphaChat's Conversational AI automates messaging and speech-enabled